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Tuesday, November 28, 2023

Google Maps reroutes customers to security

Following the latest assault on Walter Fischel, an American vacationer who was directed by Nyanga from Cape City Worldwide Airport, Google has activated adjustments to its Maps utility to maintain customers from navigating by harmful hotspots.  

The tech firm is working along with the Division of Transport and the Metropolis of Cape City to establish hotspots and enhance info accessible to vacationers about areas to keep away from.  

Talking on the signing of a cooperation settlement between the Division of Transport and Google, Dr Alistair Mokoena, Google’s Nation Director for South Africa, mentioned that updates had been made to the app to make sure that this route was now not beneficial.  

He mentioned Google Maps is supposed to attach folks to their locations “within the quickest, most secure attainable manner” whereas taking elements equivalent to highway high quality and the way direct the route is into consideration. Mokoena additionally famous that Google had met with the Division of Tourism, Metropolis of Cape City and different regulators to search out options following the assault on Fischel.   

“There’s a particular space round Nyanga, across the airport intersection, and we’re that to make sure it doesn’t develop into a function after we suggest the quickest attainable routes.”  

Mokoena mentioned adjustments within the app to chop out this hotspot have been already reside.  

“Now, should you’re coming from the airport, and let’s say you wish to connect with Simon’s City, you’ll be able to join with routes that don’t take you thru this crime hotspot,” he mentioned.  


Some challenges  

When inputting a route between the airport and Fish Hoek this week, the app recommends taking main roads just like the N2 and M5. Nonetheless, when choosing a route from Cape City Worldwide to Blouberg, for instance, and selecting the general public transport tab, the app suggests travellers make their manner by way of an e-hailing service to catch a bus on the Jeff Masemola transport interchange on Backbone Highway. The highway, which runs by Kuils River, Mitchells Plain and Khayelitsha, is deemed unsafe by officers and locals alike due to the variety of highway accidents and incidents of crime recorded there.   

Google didn’t instantly reply to a request for touch upon this, however throughout his announcement on Monday, Mokoena mentioned crime hotspots had been recognized with the Division of Tourism and the Metropolis of Cape City, and Google was working to make sure “these crime hotspots don’t type a part of the route”.  

Mokoena mentioned that vacationers analysis locations earlier than taking their journeys, and security shaped a part of that analysis. In its efforts to make sure that folks have the proper info accessible to them, Google and its companions are engaged on advertising campaigns and putting in seen signage in hotspots warning folks about crime whereas participating with automotive rental firms in order that they will inform guests accordingly. 

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